Our Reviews

Great techs and mechanics

I had another appointment for that morning so they got me in immediately.kept my appointment.I felt they were very conscientious and considerate.great job!

Johnny was an outstanding sales rep. First class !!!!

Kenny and his team are always first rate! They take such good care of me and my car that I know it will be fixed right the first time. Thank you, Kenny, for such great service.

Service team was excellent. I stopped by a different dealership and they were unwilling to help. Thankfully we found SVG in Springfield. They helped us out when we needed it.

Fast and friendly service! Very helpful

They are always friendly and very quick.

Good experience

Always satisfied with the service

Great service! Good communication on the schedule and status of my vehicle. Quick service. Nice work!

been with SVG Urbana and SVG Springfield 7 / 8 years .I highly recommend them if you need a car/ Van/ Truck' ! Thank You !

I called about the tire pressure monitor system needing service. Paul in the service dept got my vehicle in that very same day and in short order the service was completed. I appreciate the courtesy shown, the communication between service and the customer, as well as the quality of service.

Good experiee..

Ken and service dept. are great. Also, I have severe arthritis, and a tall, dark-haired young guy, whose name I didn’t catch, brought a more comfortable chair into the waiting area. I appreciate everyone’s kindness. Tom Berry would be proud :-)

Everyone is very personable and friendly from sales to service to parts! Great experience that included a sensor failure that was replaced quickly!

Was able to get an apt the next day for my recall and it was dealt with quickly

Small problem luckily.

Had a great experience, left with a brand new car.

Work was completed as scheduled and efficiently.

This experience was great, the warranty I HAD(since canx) was a terrible experience but the folks in the service department were great. They were very patience and professional, you couldn't ask for two better people. Big shout out to Paul Reed and the other man that works in that department.

The gentleman that dealt with me at the desk was great and very professional

Dealership was very knowledgeable and communicated with me throughout the whole process

Ken and Paul were great!! Appreciate that they worked with us!!

good service

Great service

Nice business atmosphere and friendly staff. Service with a smile. And deliver on time.

Our salesperson, Aiden did a great job communicating with us.

Great service 👏.

The battery was replaced and it did solve the problem with the flashing lights. The man at the desk was very nice and kept us informed by texting. The next evening, when we tried to open the back(trunk) it wouldn't open with the fob. Both of our fobs don't work. Will call them on Monday to solve this new problem.

The staff is always friendly and helpful.

Very good service and communication

Very good service!

Did the job in a timely manner! Didn’t take to long oil change and tire rotation!

Been going here over 4yrs now and it’s simple. Pull up, wait , service done within an hour or so. Other non routine things take more, but you expect that when you own a vehicle

had air bag recall, they were very nice and did it in a timely manner.

Great customer service!!

Ken & his team always go above and beyond. Keep up the great work!

Nice employees

Quick and simple

Did a great job making sure my car is safe and reliable

service was good I arrived a little early and they took care of me. the wait was reasonable and the waiting area nice. They changed my oli and put in the correct amout 6 qts rotated my tries and then gave me a check list of items that may attention if they have not be done . We will look over the recommendations and get back to the service dept. All in all the service was good. and people were professional and knowledgable.

Very friendly and informative service rep

Thanks

Brent Watkins was our salesperson and he was the best. Courteous, professional and answered all our questions. Definite recommend to others

Quick service!

👍